Shipping policy
Shipping Policy – LakeMall.pk
Effective Date: [2026]
At LakeMall.pk, we’re committed to delivering your orders quickly, safely, and efficiently. Please review our shipping policy to know what to expect after placing an order with us.
1. Shipping Coverage
We proudly deliver across all cities in Pakistan, including major metropolitan areas and remote regions.
2. Shipping Time
| Location | Estimated Delivery Time |
|---|---|
| Major Cities | 2–4 Business Days |
| Other Areas | 3–7 Business Days |
Note: Orders placed on weekends or public holidays will be processed on the next business day.
3. Shipping Charges
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Flat Rate Shipping: Rs. 200
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Extra charges may apply for bulk or custom orders
4. Order Processing
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All orders are processed within 24–48 hours.
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You’ll receive a confirmation email/SMS with tracking details once your order is shipped.
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Orders may be delayed during high-volume sale periods or unforeseen circumstances (weather, courier issues, etc.).
5. Cash on Delivery (COD)
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COD is available nationwide for orders up to Rs. 25,000.
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Please ensure someone is available at the delivery address to receive and pay for the order.
6. Tracking Your Order
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You’ll receive a tracking number via email or SMS once your order is dispatched.
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You can track your parcel via our partnered courier’s website or by contacting our support.
7. Delivery Issues
If your order:
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Hasn’t arrived within the expected time
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Is damaged or incomplete
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Was returned to sender due to address issues
Please contact us at support@lakemall.pk or +92 3123349103. We’ll resolve the issue promptly.
8. International Shipping
Currently, we do not offer international shipping. Stay tuned for future updates!
Need Help?
For any shipping-related queries, feel free to reach out to us:
📧 support@lakemall.pk
📞 +92 3123349103
🕒 Monday to Saturday: 10:00 AM – 6:00 PM